Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-deals.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://hot-air-balloon-dubai-deals.terratrek.net.
  • Any mobile or desktop applications associated with our brand.
  • Online services and products we offer.
  • Interactive features on social media platforms that link back to our site.

Please note that this policy does not extend to third-party websites, apps, or services you may access through links or integrations on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications or services as an authorized user.
  2. Visiting websites linked to this Privacy Statement.
  3. Communicating with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect various types of personal information from users, which can include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account numbers or other financial records for specific services.
  • Purchase Information: Product/service purchases, order history, and related details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback and Reviews: Comments, ratings, and suggestions you share with us.
  • Social Media Information: Publicly available data from social media platforms when you interact with our social media accounts.
  • Product Information: Details about products or services that interest you, including preferences and interactions.

We collect this data through various methods: user input forms, account registration, order processes, online surveys, analytics tools, cookies, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that help us recognize your device and gather usage information:

  • Strictly Necessary Cookies: Ensure the basic functionalities of our website.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track and analyze user behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enhancing our services. Once the retention period expires or when these purposes no longer apply, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for secure data transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take the necessary steps to ensure that such data is deleted.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction on processing your data.
  • Right to data portability.
  • Objection to the use of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of these rights.

To exercise any of these rights, please reach out to our privacy team at [email protected] or via postal mail. We will respond to your requests as quickly as possible and within the timeframes set by applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests related to your privacy or data:

We value your trust in our services and are committed to protecting your personal information. By using our website, you consent to the collection and use of data as described in this Privacy Policy.